1. General
Digital Service Policy:
We currently offer No Refunds, as we give you access to proprietary tools, assets and knowledge. While we do not offer refunds, you are welcome to pause or cancel your membership anytime through PayPal or Contact Us.
If you are having difficulty making payments due to financial difficulties, then we can help by applying a discount of up to 50% on your current membership plan. If you have any outstanding balances, then please update your payment method in your account so we can collect missed payments. You may be eligible for a partial or full refund upon submitting a dispute, contact us at sales@stockregionuniversity.com with a detailed response to request a refund.
Physical Product Policy:
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Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Gift cards:
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery.
Refunds (if applicable):
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sales@stockregionuniversity.com.
Sale items (if applicable):
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable):
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@stockregionuniversity.com.
Gifts:
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver, and he will find out about your return.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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DISCLAIMER:
Without limiting the generality of the foregoing, you understand, acknowledge and agree that chat room moderators may call out or post both real and hypothetical trades and real and simulated or hypothetical returns for informational and educational purposes only. Moderator commentary is opinion and ideas only and does not constitute any recommendation whatsoever, and you should not relay on such opinions and ideas which may not be complete or accurate. Each of Stock Region University LLC‘s services, products and site are available for informational and educational purposes only. None of the information contained in the site (which includes, without limitation, our alerts service and chat room) constitutes, or is intended to constitute, a recommendation by us of any particular security or trading strategy or a determination by us that any security or trading strategy is suitable for any specific person. We are publishers and educators only. Stock Region University LLC is not a registered investment professional nor financial advisor. This is not investment or financial advice. Always do your own research. You are solely responsible for all investment and financial decisions that you make. All information or advise shown is used for educational purposes only. By participating in this community, you are solely agreeing to this disclaimer. Please read the disclaimer on our website. All trade alerts are merely suggestions and do not promise or advertise specific return on investment. Stock Region University LLC does not provide investment, loan services, banking services, tax or legal advice. We are not registered as a securities broker-dealer or an investment adviser either with the U.S. Securities and Exchange Commission (the “SEC”) or with any state securities regulatory authority. Trading with a stop loss is highly recommended as is trading a cash, non-margin, account. We are not responsible for losses, and you are trading at your own risk. By sending payment, you are agreeing to the above and below.
Stock Region University, LLC. will never impersonate brands or businesses by referencing or modifying the brand content in the ads, URL, destinations or misrepresenting ourselves as the brand or business in user interactions. Stock Region University, LLC. will never entice users to part with money or information through fictitious business practices that lacks the qualifications or capacity to provide the advertised products or services. Stock Region University, LLC. will never provide false advertising of services that could endanger a user’s health, life, or safety or pretend to provide critical services that result in a delay to the user receiving treatment or medical help. Stock Region University, LLC will never direct content about politics, social issues, or matters of public concern to users in a country other than our own without providing proper references, country of origin or other material details about ourselves. We do not engage or create ad destinations that use “phishing” techniques to gather user information. We advise users who notice or are victims of phishing from impersonating businesses or false individuals of Stock Region University, LLC. to visit Report Scams and Frauds | USAGov or by phone at 1-877-382-4357 (9:00 AM - 8:00 PM, ET). Stock Region University, LLC. advises its users to visit Online Safety | USAGov to prevent cyber-crime activities. Stock Region University, LLC will never trick users into revealing their personal information by mimicking a trusted entity such as a browser or bank, Stock Region University, LLC does not provide banking services, forex trading services, Stock Region University, LLC is an information technology and social media company (platform) to be used as educational purposes only.
2. Damages And Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
3. Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
4. European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
5. Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at [sales@stockregionuniversity.com].